LingLongBay respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

• Data you provide: name, email address, phone number, and any messages you submit through our contact forms or booking inquiries.
• Technical data: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.
• Communication data: records of correspondence when you reach out to us via email or phone.

2. How We Use Your Data

• To respond to your inquiries and provide property management, development advisory, or marine tourism services.
• To improve our website, services, and user experience through analytics.
• To comply with legal obligations and protect our rights.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to understand usage patterns. You can manage cookie preferences in your browser settings. By continuing to use our site, you consent to our use of cookies as described here.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website, hosting, email delivery, and analytics (e.g., web hosting providers, CRM platforms). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are stored for up to 24 months unless a longer retention period is mandated.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Anti-Misrepresentation

LingLongBay does not make false, misleading, or deceptive claims. We do not fabricate endorsements, create fake urgency, or misrepresent our affiliation with any third party. All service descriptions, project outcomes, and guest satisfaction metrics are based on verifiable records. We do not guarantee specific financial returns or property appreciation without documented evidence.

9. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

LingLongBay
21373 Lesego Locks
Phone: 016-548-3240
Email: info@linglongbay.com

This policy may be updated periodically. Please review it regularly for changes.